Legal Notice

Last updated: July 29, 2026

This Legal Notice applies to tryreclaim.store, including all webpages, product pages, advertisements, articles, listicles, videos, reviews, communications, and other materials published or distributed by Reclaim.

For purposes of this Legal Notice, “Reclaim,” “we,” “us,” and “our” refer to [LEGAL ENTITY NAME], doing business as Reclaim.

1. Business Information

Brand: Reclaim
Legal operator: [LEGAL ENTITY NAME]
Website: tryreclaim.store
Email: support@tryreclaim.store
Business mailing address: [BUSINESS MAILING ADDRESS]
Legal-notice address: [LEGAL NOTICE ADDRESS]
Telephone: [CUSTOMER-SERVICE PHONE NUMBER]

2. Acceptance of This Notice

By accessing tryreclaim.store, viewing our content, purchasing a product, or otherwise interacting with Reclaim, you acknowledge this Legal Notice.

This Legal Notice should be read together with our:

• Terms of Service;

• Privacy Policy;

• Consumer Health Data Privacy Policy, where applicable;

• Refund, Returns & One-Year Limited Warranty Policy;

• Shipping Policy;

• Contact Information page;

• Product instructions;

• Product warnings; and

• Any product-specific terms displayed before purchase.

If a product-specific safety instruction conflicts with general website content, follow the product-specific instruction and contact support@tryreclaim.store for clarification.

3. General Information Only

Information on tryreclaim.store is provided for general educational, commercial, and product-information purposes.

Website content is not intended to replace:

• Professional medical advice;

• A medical examination;

• Diagnosis;

• Treatment;

• Emergency care;

• Medication guidance; or

• Advice from a licensed healthcare professional familiar with your individual circumstances.

Do not disregard or delay professional medical advice because of information appearing on our website, in an advertisement, in a review, or in a customer testimonial.

4. Product Purpose

Reclaim products are designed to provide heat, massage, and general physical comfort as described in the applicable product page, labeling, and instructions.

Any reference to relief means temporary comfort associated with the product’s heat or massage functions. It does not mean that the product:

• Diagnoses the cause of pain;

• Treats an underlying medical condition;

• Cures menstrual disorders;

• Prevents menstrual pain;

• Alters hormones;

• Stops uterine contractions;

• Treats endometriosis;

• Treats adenomyosis;

• Treats fibroids;

• Treats pelvic inflammatory disease;

• Replaces medication;

• Replaces professional healthcare; or

• Guarantees improved school, work, sleep, or lifestyle performance.

Product use should not be understood as a substitute for investigating severe, persistent, unusual, or worsening symptoms.

5. No FDA Approval or Clearance Representation

Reclaim does not represent that a product is approved, cleared, certified, registered, or endorsed by the United States Food and Drug Administration unless that statement is expressly made for the specific product and is accurate, current, and supported by official documentation.

The appearance of terms such as:

• Wellness;

• Comfort;

• Heat;

• Massage;

• Relief;

• Safety;

• Tested;

• Quality;

• Registered facility; or

• Manufactured in accordance with identified standards,

does not by itself mean that a product has received FDA approval or clearance.

A facility registration, product listing, laboratory report, supplier certificate, or component certification is not the same as FDA approval of the finished product.

No statement on tryreclaim.store should be interpreted as making a regulatory claim beyond the product’s verified regulatory status.

6. Health and Relief Claims

Reclaim seeks to ensure that objective product claims are accurate and supported by evidence appropriate to the claim.

Individual experiences may differ based on factors including:

• The nature and cause of discomfort;

• Individual sensitivity;

• Product placement;

• Heat or massage setting;

• Fit;

• Duration of use;

• Battery condition;

• Ambient temperature;

• Clothing;

• Skin condition;

• Adherence to instructions; and

• Other individual circumstances.

No customer should rely on a general advertising statement as a guarantee of a particular result.

A disclaimer does not expand the meaning of a claim beyond what is expressly supported by the product’s evidence, instructions, and lawful labeling.

7. Medical Attention and Warning Signs

Contact a qualified healthcare professional regarding symptoms that are:

• Severe;

• New;

• Worsening;

• Persistent;

• Unexplained;

• Associated with unusual or heavy bleeding;

• Associated with fainting, fever, vomiting, weakness, or dizziness;

• Associated with pregnancy or possible pregnancy;

• Preventing normal activity;

• Not improving with ordinary care; or

• Otherwise concerning.

Call emergency services when symptoms may constitute a medical emergency.

Reclaim customer support cannot provide a diagnosis, emergency medical assistance, or individual medical clearance.

8. Use During Pregnancy or With Medical Conditions

Consult a qualified healthcare professional before using a Reclaim product if you:

• Are pregnant or may be pregnant;

• Have impaired heat sensation;

• Have reduced circulation;

• Have diabetes;

• Have neuropathy;

• Have a neurological condition;

• Have a bleeding disorder;

• Have an active skin condition;

• Have an infection;

• Have an injury in the intended use area;

• Have an implanted electronic medical device;

• Use another wearable medical device;

• Recently underwent surgery;

• Are under medical treatment for pelvic pain; or

• Have any question about whether heat or massage is appropriate for you.

This list is not exhaustive.

9. Product Safety

Read all product instructions and warnings before use.

Do not use a product:

• On broken, irritated, infected, numb, or injured skin;

• While sleeping, unless the product instructions expressly permit it;

• In water or when wet;

• While bathing or showering;

• With damaged charging equipment;

• If the battery is swollen, punctured, leaking, or unusually hot;

• If the housing, cable, charging port, or controls are damaged;

• Contrary to age restrictions;

• Contrary to temperature or duration instructions;

• While unable to monitor skin response; or

• In any manner prohibited by the product instructions.

Stop using and charging the product immediately if you notice:

• Excessive or unexpected heat;

• Painful heat;

• Redness that does not quickly resolve;

• Blistering;

• Skin injury;

• Smoke;

• Sparks;

• A burning odor;

• Battery swelling;

• Battery leakage;

• Cracking;

• Unusual sounds; or

• Another sign that the product may be unsafe.

When safe to do so, move the product away from flammable materials and contact support@tryreclaim.store.

Do not open, puncture, crush, alter, disassemble, or attempt to repair the product yourself.

10. Timers and Automatic Shutoff

A built-in timer or automatic shutoff is an additional safety feature. It does not eliminate the need to:

• Monitor skin response;

• Select an appropriate setting;

• Follow the instructions;

• Avoid excessive or repeated use;

• Inspect the product before use; and

• Stop use if discomfort or an adverse reaction occurs.

An automatic shutoff does not make every use appropriate or risk free.

The user remains responsible for following all product-specific warnings.

11. Temperature Information

Any stated maximum temperature, including a statement such as “up to 131°F” or “up to 55°C,” describes the product’s maximum specified or tested setting under identified conditions.

Actual temperature may vary based on:

• Product model;

• Selected setting;

• Ambient temperature;

• Battery charge;

• Placement;

• Contact with clothing;

• Fit;

• Measurement method;

• Manufacturing tolerances; and

• Other operating conditions.

The highest available setting may not be appropriate for every user.

Begin with a lower setting and follow the product instructions.

Discontinue use if the temperature feels painful or causes an adverse skin reaction.

12. Battery and Runtime Information

Any stated battery runtime, including “up to three hours,” refers to total expected operation under specified test or use conditions.

Actual runtime may vary based on:

• Whether heat, massage, or both are used;

• Selected intensity;

• Battery age;

• Charging equipment;

• Ambient temperature;

• Frequency of use;

• Automatic shutoff cycles; and

• Other operating conditions.

“Up to three hours” does not mean continuous operation for three uninterrupted hours.

Product sessions may be divided into timed intervals, including 30-minute intervals, as described in the applicable product instructions.

Only use compatible and undamaged charging equipment.

Do not leave a damaged battery charging unattended.

13. USB-C Compatibility

A USB-C charging port does not mean that every USB-C cable, power supply, fast charger, laptop adapter, or charging device is appropriate.

Use only charging equipment that meets the electrical specifications stated in the product instructions.

Reclaim is not responsible for damage caused by incompatible, defective, counterfeit, modified, or unsafe charging equipment, except where applicable law provides otherwise.

14. Testimonials, Reviews, and User Experiences

Testimonials, reviews, photographs, videos, and other customer content reflect individual experiences.

They do not guarantee that another person will experience:

• The same degree of comfort;

• The same speed of relief;

• The same ability to attend school or work;

• The same sleep result;

• The same emotional response;

• The same battery performance; or

• Any particular outcome.

Material connections involving:

• Free products;

• Discounts;

• Compensation;

• Affiliate commissions;

• Influencer relationships;

• Employee relationships; or

• Other incentives,

must be disclosed where required.

Reclaim may moderate unlawful, fraudulent, abusive, irrelevant, or unsubstantiated content. We will not knowingly alter a genuine review in a manner that materially changes the reviewer’s meaning.

15. Composite Stories and Dramatizations

Some advertisements or educational materials may use dramatizations, actors, reenactments, composite stories, illustrative dialogue, or hypothetical scenarios.

When required, those materials will be identified as:

• Dramatizations;

• Illustrations;

• Composite stories;

• Paid actors;

• Hypothetical examples; or

• Similar disclosures.

A dramatized scene is not proof that every customer experienced the depicted events or outcome.

No fictional or composite narrative should be interpreted as a verified customer testimonial.

16. Product Images and Displays

We make reasonable efforts to display products accurately.

However:

• Screen colors may vary;

• Product shade may differ slightly;

• Packaging may change;

• Minor cosmetic details may vary;

• Images may be enlarged;

• Lifestyle photographs may include props;

• Product placement may be staged; and

• Accessories shown may not be included unless expressly identified.

Review the product description and “What’s Included” section before purchasing.

17. Specifications

Measurements, weights, temperature ranges, charging times, battery runtimes, fit ranges, and other specifications may be approximate unless expressly stated otherwise.

Product specifications may be updated where changes do not materially reduce the product’s intended function.

The exact product page and instructions applicable to the purchased model govern its specifications.

Contact support@tryreclaim.store if you need clarification before ordering.

18. Product Availability

Product availability may change without notice.

We do not guarantee that:

• A product will remain in stock;

• A promotion will remain available;

• A particular color will remain available;

• A product will arrive before a particular event;

• A product will be restocked; or

• A website listing will remain unchanged.

We may limit quantities or cancel orders involving:

• Inventory errors;

• Suspected fraud;

• Unauthorized resale;

• Pricing errors;

• Address problems;

• Payment failure; or

• Other legitimate business reasons.

Any applicable refund will be handled under our published policies and applicable law.

19. Pricing and Website Errors

We attempt to ensure that pricing, descriptions, and other website information are accurate.

Errors may occur.

We reserve the right, subject to applicable law, to:

• Correct typographical errors;

• Correct inaccurate descriptions;

• Correct pricing mistakes;

• Update product information;

• Cancel an affected unshipped order; or

• Contact a customer for instructions.

If an order is canceled after payment has been collected, the affected amount will be refunded to the original payment method.

20. No Professional Relationship

Use of tryreclaim.store or communication with Reclaim does not create:

• A physician-patient relationship;

• A therapist-client relationship;

• A pharmacist-patient relationship;

• A professional medical relationship;

• A fiduciary relationship;

• An attorney-client relationship; or

• Another professional advisory relationship.

Customer-service representatives provide product and order support only.

21. Intellectual Property

Unless otherwise stated, all content on tryreclaim.store is owned by or licensed to Reclaim, including:

• The Reclaim name;

• Logos;

• Product names;

• Product designs;

• Packaging;

• Text;

• Photographs;

• Graphics;

• Icons;

• Videos;

• Audio;

• Advertisements;

• Listicles;

• Layouts;

• Illustrations;

• Software;

• Downloadable materials; and

• Other creative content.

Content is protected by applicable copyright, trademark, trade-dress, patent, unfair-competition, and other laws.

No content may be copied, reproduced, republished, distributed, modified, sold, licensed, scraped, framed, displayed, or commercially exploited without prior written permission, except where applicable law permits otherwise.

No license to use a Reclaim trademark is granted by access to the website.

22. Reclaim Trademarks

“Reclaim,” associated logos, product names, slogans, and brand identifiers may be trademarks or trade names of [LEGAL ENTITY NAME].

Use of the ™ symbol does not necessarily mean that a mark is federally registered.

Use of the ® symbol will be limited to marks that are federally registered for the applicable goods or services.

You may not use a Reclaim name or mark in a way that:

• Suggests sponsorship or authorization;

• Confuses customers;

• Supports counterfeit sales;

• Misrepresents product origin;

• Diverts customers through deceptive advertising; or

• Violates applicable law.

23. Copyright and Trademark Complaints

To submit an intellectual-property complaint, contact:

Email: support@tryreclaim.store
Subject: Intellectual Property Notice
Mail: [INTELLECTUAL PROPERTY NOTICE ADDRESS]

Include:

• Your full name and contact information;

• Identification of the protected work, mark, or right;

• Identification and location of the disputed material;

• Evidence of ownership or authority;

• A good-faith explanation of the alleged violation;

• Any statements required by applicable law; and

• Your physical or electronic signature.

Knowingly submitting a false infringement allegation may result in legal liability.

24. Counterfeit Products and Unauthorized Sellers

Products purchased from unauthorized sellers may be:

• Counterfeit;

• Used;

• Altered;

• Improperly stored;

• Damaged;

• Missing instructions;

• Missing safety warnings; or

• Ineligible for Reclaim’s return program and limited warranty.

Reclaim cannot verify the authenticity, condition, or safety of products purchased from unauthorized sellers.

To report suspected counterfeits or unauthorized sellers, email support@tryreclaim.store with the subject:

Unauthorized Seller Report

25. Third-Party Websites

Our website may contain links to third-party websites or services.

Third parties operate independently and under their own:

• Terms;

• Privacy policies;

• Security practices;

• Product policies; and

• Business practices.

Reclaim is not responsible for the availability, accuracy, content, privacy, security, conduct, products, or services of a third party.

A link does not necessarily mean that Reclaim endorses the third party.

26. Social Media

Reclaim may maintain accounts on third-party social-media platforms.

Social-media platforms are not controlled by Reclaim.

Do not post personal information publicly, including:

• Order numbers;

• Addresses;

• Payment details;

• Medical information;

• Telephone numbers; or

• Other sensitive information.

For order, safety, warranty, privacy, or legal matters, contact support@tryreclaim.store.

Public comments and direct messages do not necessarily constitute formal legal notice.

27. Privacy and Consumer Health Data

Our collection and handling of personal information is described in our Privacy Policy.

Because interactions with menstrual-comfort and pain-relief products may reveal or support health-related inferences, additional rights and disclosures may apply under consumer-health-data laws.

Where required, Reclaim will maintain a separate Consumer Health Data Privacy Policy.

Do not submit medical records, diagnoses, laboratory results, complete payment information, or other highly sensitive information through ordinary email unless we specifically request it and provide appropriate instructions.

28. Accessibility

Reclaim aims to make tryreclaim.store reasonably accessible.

To request accessibility assistance or report a barrier, contact:

support@tryreclaim.store

Use the subject:

Accessibility Assistance

Include:

• The page involved;

• The feature involved;

• A description of the difficulty;

• The device or browser used, when relevant; and

• The assistance requested.

We will make reasonable efforts to provide the information or service through an accessible method.

29. Unsafe Product Reports

Contact Reclaim promptly if a product appears unsafe or causes an injury.

Use:

support@tryreclaim.store
Subject: URGENT PRODUCT SAFETY REPORT

Include, when available:

• Order number;

• Product model;

• Serial number;

• Description of the incident;

• Date of the incident;

• Photographs or video;

• Charging equipment used;

• Whether an injury occurred; and

• Whether the product remains in your possession.

Consumers may also report an unsafe consumer product directly to the United States Consumer Product Safety Commission through SaferProducts.gov.

Reporting a concern to Reclaim does not prevent a consumer from contacting a government authority.

30. Recalls and Safety Notices

If Reclaim determines that a product may present a safety issue, we may:

• Contact affected customers;

• Publish a notice;

• Provide updated instructions;

• Offer inspection;

• Offer repair or replacement;

• Request that customers stop using the product;

• Conduct a voluntary recall; or

• Take another action required by law.

Customers are responsible for maintaining accurate contact information and reviewing product-safety communications.

Do not sell, donate, transfer, or continue using a recalled product contrary to recall instructions.

31. Limitation of Website Information

Website information may not reflect every:

• Individual circumstance;

• Safety consideration;

• Product variation;

• Regulatory development;

• Medical concern; or

• Change in applicable law.

The absence of a warning on one webpage does not mean that no warning applies.

Always review the instructions and warnings supplied with the exact product.

32. Disclaimers and Limitations

Website disclaimers and limitations apply only to the extent permitted by law.

Nothing in this Legal Notice:

• Excludes liability that cannot legally be excluded;

• Limits rights under an applicable written warranty;

• Limits nonwaivable consumer rights;

• Excuses fraud or willful misconduct;

• Excuses unlawful advertising;

• Excuses liability for a defective product where such liability cannot be waived; or

• Prevents a consumer from contacting a government agency.

Additional warranty disclaimers, liability limitations, arbitration terms, and dispute procedures appear in our Terms of Service and Refund, Returns & One-Year Limited Warranty Policy.

33. Governing Terms and Disputes

The Terms of Service govern:

• Website use;

• Orders;

• Payments;

• Product purchases;

• Dispute resolution;

• Arbitration;

• Class-action waivers;

• Limitations of liability; and

• Governing law.

This Legal Notice does not replace the Terms of Service.

If a provision conflicts with a more specific product term or legally required disclosure, the more specific or legally required provision controls.

34. Changes to This Legal Notice

We may update this Legal Notice to reflect changes in:

• Products;

• Safety information;

• Regulatory status;

• Business practices;

• Website features;

• Applicable law; or

• Other operational matters.

The updated notice will be posted with a revised “Last updated” date.

Changes apply prospectively unless applicable law permits otherwise.

35. Formal Legal Notices

Formal legal notices to Reclaim must be sent to:

[LEGAL ENTITY NAME] d/b/a Reclaim
Attn: Legal Department
[LEGAL NOTICE ADDRESS]

A copy should also be emailed to:

support@tryreclaim.store
Subject: Formal Legal Notice

The notice should include:

• Sender’s full legal name;

• Mailing address;

• Email address;

• Telephone number;

• Order number, if applicable;

• Detailed description of the matter;

• Relevant documents;

• Requested relief; and

• Sender’s signature.

Sending a social-media message, advertising comment, product review, or informal customer-service inquiry does not constitute formal legal notice unless applicable law provides otherwise.

36. Contact Us

Questions about this Legal Notice may be sent to:

Reclaim
Operated by: [LEGAL ENTITY NAME]
Website: tryreclaim.store
Email: support@tryreclaim.store
Business mailing address: [BUSINESS MAILING ADDRESS]
Legal-notice address: [LEGAL NOTICE ADDRESS]
Telephone: [CUSTOMER-SERVICE PHONE NUMBER]